1. I don’t have enough capital to start my own business
At Nydexi we are committed to the sustainable professional growth of our associates and customers. The capital needed to start a business is relative and depends on the degree of risk you are willing to embark. Therefore, in a practical sense, it is more than possible to begin to buy and sell products with as little as 1000 pesos or its equivalent in your currency.
2. I just want to buy a couple of items for personal use, can you sell small quantities?
Even though we mainly handle preferential prices at the wholesale level, it is also possible to purchase products at the retail level, either through us or our associated companies. Contact us at nydexicontacto@gmail.com and we will work on a solution.
3. How can I be assured that Nydexi is a legitimate company?
Our website is duly registered, and in the same way, our company is legally constituted by a public notary and SAT. Every transaction is handled with the highest transparency and our customers endorse. You can be in direct contact during the whole process of operations either with contacts in Mexico or Asia.
Our goal is to establish long-term relationships with our clients. We invite you to contact us for more details about our payment and shipping policies.
4. What happens if the product I buy is defective?
We will replace defective products for you as long as the causes for the defect are not due to the misuse of the product. If you have questions about the product and/or service received, please do not hesitate to contact us.
5. If I already have my suppliers, what is the benefit in approaching Nydexi?
We commit to providing you with the same or better prices with the advantage of better warranties and the personalized treatment in your own language.
6. I am nervous about exporting my product, how can Nydexi help me?
We have the experience to help you accomplish this goal. Ask about our services.
7. What is the delivery time for my purchases?
Once the order has been placed and the deposit has been confirmed, the products delivery will take from 7 to 14 days. For high volume purchases, we consult with manufacturers for an estimated manufacturing time and let you know.
8. I want to visit China and attend the fairs, can you help me in this case?
Our company has a presence in China, therefore we have a broad knowledge of the culture of the country and can advise you in all matters of logistics to make your trip pleasant and productive.
9. If I have submitted my purchase order and I have made the payment transfer but I wish to cancel, what should I do?
Once the order has been placed, it will be difficult to cancel with our suppliers when the cause is not justified. Do not hesitate to contact us to explain your case and we will work on a solution.
